Terms and conditions


Last updated: (12/14/2015)

This Website operated by Intellect computer https://www.intellect-cctv.co.uk . This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. Whether you order online , by telephone or collection. 

We use your Personal Information only for providing and improving the Site. By using the Site, you
agree to the collection and use of information in accordance with this policy.

Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you. Personally identifiable information may include, but is not
limited to your name ("Personal Information")

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other informations.

If you are not sure about your items, or having question regarding your purchase please contact us by Email info@intellect-cctv.co.uk or by phone 0161 796 2714 for more advise.


Our Commitment To Data Security 

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have employed an appropriate physical, electronic, and managerial procedure to safeguard and secure the information we collect online, through our Internet/Hosting and reputable online secure payment web portals and service provider.


Payment Terms

All payments to Intellect-cctv made by credit cards through Sagepay and Paypal checkout secure.
For part of security and to protect our customer when you pay by cards we will check the address if
registered to same address as delivery and we will only send items to same address. If you card has been registered to different address we will cancel your order. Invoice will be send to you after we received the clear payment from you.


We use Royal Mail and Interlink Express 24 for our deliveries and can deliver to mainland UK, Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Orkney, Shetland, Scottish Islands and the Republic of Ireland.

Normally any orders received before 3:00 pm (Mon to Friday) we will dispatched on same day.
Interlink Express 24 is normally next working day delivery in UK mainland (Exclude bank holidays)

Please note if we use Interlink 24 is not 100% guaranteed next day but in majority of time you will receive it next day.

Please DO NOT ACCEPT any package which does not appear to be in good condition unless you have checked the contents and are happy to accept them. 

If you did not accept the item due to damage delivery, please inform Intellect-cctv within 2 days.

If you are not available to sign the delivery item, Interlink will leave you a card and you can contact them for redelivery.

If you asked someone to install your goods please make sure you have enough time to have the goods delivered. Intellec-cctv is not responsible for late delivery or failure to deliver products or perform any obligation specified in these Terms and Conditions which are due to circumstances beyond our control.


Intellect-cctv really care for availability in stock. Although very uncommon, there can be minor discrepancies between actual and indicated stock levels, due to the extremely busy periods such as Christmas, which can have an effect on delivery times. In the unlikely event that this should occur, it is our policy to inform customers of the expected delay and when the goods are likely to be delivered and we will strive to minimise any delay wherever possible. 



If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 14 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Return postage should be paid by customer.

If item is faulty or damaged you need to notify Intellect-cctv first by Email or Telephone and confirm with us  before send the item back. Return Postage cost will be paid by Intellect-cctv .



All items from Intellect-cctv comes with 1 year warranty - Return to base 


Testing Fee


If you send the item back under warranty found in working condition you need to pay for return postage.


144 Bury Old Road 



United kingdom 

M45 6AT 

0161 7962714




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